Privacy Policy – xb.jili

1. Who We Are

xb.jili (referred to in this Policy as "xb.jili," "we," "us," or "our") operates the online gaming platform accessible at xbjili.vip. We are the data controller responsible for the personal information collected through our platform. We are committed to protecting the privacy and security of all players who use our services, with particular attention to the rights of Filipino players under the Data Privacy Act of 2012 (Republic Act No. 10173) and its implementing rules and regulations.

For the purposes of this Privacy Policy, "personal data" or "personal information" means any information that identifies or could reasonably be used to identify you as an individual, including your name, contact details, financial information, and gaming activity records.

If you have any questions about how xb.jili handles your personal data, you may contact our Data Protection Officer at any time using the contact details provided in Section 13 of this Policy.

2. Information We Collect

xb.jili collects personal information from you in several ways — directly when you register and use our platform, automatically through your device and browser, and occasionally from third-party sources for verification purposes. The categories of information we collect include:

2.1 Information You Provide Directly

• Registration data: Full name, date of birth, gender, nationality, residential address (including city — e.g., Manila, Cebu, Davao, Quezon City, Makati), email address, and mobile number;
• Identity verification documents: Government-issued photo ID (e.g., Philippine passport, SSS ID, PhilSys national ID, driver's license), proof of address, and selfie verification images;
• Financial information: Payment method details including GCash account numbers, PayMaya account details, BPI, BDO, or Metrobank account information, and transaction records;
• Communications: Messages, emails, and chat transcripts exchanged with our customer support team;
• Responsible gaming information: Self-exclusion requests, deposit limit settings, and any information you provide when seeking responsible gaming assistance.

2.2 Information Collected Automatically

• IP address and approximate geographic location;
• Device type, operating system, and browser information;
• Session data including login times, session duration, and pages visited;
• Game activity records including games played, wagers placed, wins, losses, and bonus usage;
• Cookies and similar tracking technologies (see Section 6).

2.3 Information from Third Parties

We may receive personal information about you from third-party identity verification providers, payment processors, fraud prevention services, and publicly available sources where this is necessary to verify your identity, process payments, or comply with our legal obligations.

3. How We Use Your Information

xb.jili uses the personal information we collect for the following purposes:

• Account management: To create, maintain, and manage your xb.jili player account, including processing your registration, verifying your identity, and managing your account settings;
• Service delivery: To provide you with access to our games, process your deposits and withdrawals, and deliver the features and functionality of the xb.jili platform;
• Identity verification and KYC compliance: To verify your age (21+), identity, and eligibility to use the platform in accordance with Philippine gaming regulations and our legal obligations;
• Payment processing: To process deposits and withdrawals via GCash, PayMaya, BPI, BDO, Metrobank, and other supported payment methods;
• Fraud prevention and security: To detect, investigate, and prevent fraudulent activity, money laundering, and other illegal or prohibited conduct on the platform;
• Responsible gaming: To monitor gaming activity for signs of problem gambling, enforce deposit and loss limits, process self-exclusion requests, and provide responsible gaming support;
• Customer support: To respond to your inquiries, resolve disputes, and provide technical assistance;
• Marketing and promotions: To send you information about xb.jili promotions, bonuses, and new games where you have consented to receive such communications;
• Legal compliance: To comply with applicable laws, regulations, and regulatory requirements, including anti-money laundering obligations and data protection law;
• Platform improvement: To analyze usage patterns, improve the performance and features of the xb.jili platform, and develop new products and services.

4. Legal Basis for Processing

xb.jili processes your personal data on the following legal bases under the Data Privacy Act of 2012 and applicable data protection principles:

• Contractual necessity: Processing is necessary to perform our contract with you — i.e., to provide you with access to the xb.jili platform and its services;
• Legal obligation: Processing is necessary to comply with our legal obligations, including KYC verification, anti-money laundering requirements, and age verification;
• Legitimate interests: Processing is necessary for our legitimate business interests, including fraud prevention, platform security, and responsible gaming monitoring, provided these interests are not overridden by your rights;
• Consent: Where we rely on your consent — for example, for marketing communications — you have the right to withdraw that consent at any time by contacting our support team or updating your account preferences.

5. Sharing Your Information

xb.jili does not sell your personal information to third parties. We may share your personal data with the following categories of recipients only where necessary and in accordance with this Privacy Policy:

• Payment processors: GCash, PayMaya, BPI, BDO, Metrobank, and other payment service providers, for the purpose of processing your deposits and withdrawals;
• Identity verification providers: Third-party KYC and age verification services used to verify your identity and eligibility;
• Fraud prevention and security services: Third-party providers that assist us in detecting and preventing fraudulent activity and money laundering;
• Game providers: Software providers whose games are available on the xb.jili platform, to the extent necessary to deliver game services;
• Regulatory and law enforcement authorities: Where required by applicable law, court order, or regulatory authority, including PAGCOR-aligned compliance requirements;
• Professional advisors: Legal, accounting, and other professional advisors where necessary for the operation of our business.

All third parties with whom we share personal data are required to handle that data in accordance with applicable data protection law and our data processing agreements. We do not permit third parties to use your personal data for their own marketing purposes.

6. Cookies & Tracking Technologies

xb.jili uses cookies and similar tracking technologies to enhance your experience on the platform, analyze usage patterns, and support security and fraud prevention measures. Cookies are small text files stored on your device when you visit our website.

Types of Cookies We Use

• Essential cookies: Required for the platform to function correctly, including session management, login authentication, and security features. These cannot be disabled;
• Analytics cookies: Used to collect anonymized data about how players use the xb.jili platform, helping us improve performance and user experience;
• Functional cookies: Used to remember your preferences, such as language settings and responsible gaming tool configurations;
• Marketing cookies: Used to deliver relevant promotional content where you have consented to receive marketing communications.

You can manage your cookie preferences through your browser settings. Please note that disabling certain cookies may affect the functionality of the xb.jili platform. For more information on managing cookies, refer to your browser's help documentation.

7. Data Retention

xb.jili retains your personal data for as long as is necessary to fulfill the purposes for which it was collected, including to satisfy our legal, regulatory, accounting, and reporting obligations. The specific retention periods we apply are as follows:

• Account data: Retained for the duration of your account and for a minimum of five (5) years following account closure, in accordance with anti-money laundering and gaming regulatory requirements;
• Transaction records: Retained for a minimum of five (5) years from the date of the transaction;
• KYC and identity verification documents: Retained for a minimum of five (5) years following account closure or the completion of the verification process;
• Customer support communications: Retained for three (3) years from the date of the communication;
• Marketing consent records: Retained until you withdraw your consent or for three (3) years from the date of consent, whichever is earlier.

When personal data is no longer required, xb.jili will securely delete or anonymize it in accordance with our data retention and disposal procedures.

8. Data Security

The security measures we employ include, but are not limited to:

• SSL/TLS encryption for all data transmitted between your device and the xb.jili platform;
• Encryption of sensitive data at rest, including financial information and identity documents;
• Access controls ensuring that personal data is accessible only to authorized personnel who require it to perform their job functions;
• Regular security assessments, vulnerability testing, and penetration testing of our platform infrastructure;
• Two-factor authentication options for player accounts;
• Monitoring systems to detect and respond to suspicious activity and potential data breaches in real time.

While xb.jili takes all reasonable steps to protect your personal data, no method of electronic transmission or storage is completely secure. In the event of a data breach that is likely to result in a risk to your rights and freedoms, xb.jili will notify you and the relevant regulatory authorities in accordance with applicable law and within the timeframes required.

You also play an important role in keeping your data secure. Please ensure that your account password is strong and unique, that you do not share your login credentials with anyone, and that you log out of your account when using shared devices.

9. Your Rights

As a data subject under the Data Privacy Act of 2012 (Republic Act No. 10173), you have the following rights with respect to your personal data held by xb.jili:

• Right to be informed: You have the right to be informed about how your personal data is collected, used, and processed, as set out in this Privacy Policy;
• Right of access: You have the right to request a copy of the personal data xb.jili holds about you, along with information about how it is being used;
• Right to rectification: You have the right to request correction of any inaccurate or incomplete personal data we hold about you;
• Right to erasure: You have the right to request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to our legal retention obligations;
• Right to object: You have the right to object to the processing of your personal data for direct marketing purposes or where processing is based on our legitimate interests;
• Right to data portability: You have the right to receive your personal data in a structured, commonly used, and machine-readable format where technically feasible;
• Right to withdraw consent: Where processing is based on your consent, you have the right to withdraw that consent at any time without affecting the lawfulness of processing carried out prior to withdrawal;
• Right to lodge a complaint: You have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines if you believe your data protection rights have been violated.

To exercise any of these rights, please contact our Data Protection Officer using the details in Section 13. We will respond to all valid requests within thirty (30) days. In some cases, we may need to verify your identity before processing your request.

10. Children & Minors

xb.jili does not knowingly collect, process, or retain personal data from individuals under the age of 21. If we become aware that personal data has been collected from a person under 21, we will take immediate steps to delete that data and close the associated account. All winnings associated with an underage account will be forfeited.

If you are a parent or guardian and believe that your child under the age of 21 has registered on the xb.jili platform or provided us with personal information, please contact our support team immediately so that we can take appropriate action.

We strongly encourage parents and guardians to make use of parental control software and to monitor their children's online activity to prevent access to gambling platforms.

11. International Data Transfers

xb.jili primarily serves Filipino players and processes personal data within the Philippines where possible. However, some of our service providers and technology partners may be located in other countries. Where personal data is transferred outside the Philippines, xb.jili ensures that appropriate safeguards are in place to protect your data in accordance with the Data Privacy Act of 2012 and applicable international data protection standards.

Such safeguards may include data processing agreements incorporating standard contractual clauses, adequacy decisions, or other legally recognized transfer mechanisms. By using the xb.jili platform, you acknowledge that your personal data may be transferred to and processed in countries outside the Philippines in accordance with this Privacy Policy.

12. Changes to This Privacy Policy

xb.jili reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, legal obligations, or platform features. When we make material changes to this Policy, we will notify registered players by posting a prominent notice on the xb.jili platform or by sending an email to the address associated with your account.

The date of the most recent revision is always displayed at the top of this page. We encourage you to review this Privacy Policy periodically to stay informed about how xb.jili protects your personal data. Your continued use of the platform following the posting of any changes constitutes your acceptance of the revised Privacy Policy.

13. Contact & Complaints

If you have any questions, concerns, or complaints about this Privacy Policy or the way xb.jili handles your personal data, please contact our Data Protection Officer. We take all privacy concerns seriously and will respond to your inquiry within thirty (30) days.

If you are not satisfied with our response, you have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines. The NPC is the government body responsible for administering and implementing the Data Privacy Act of 2012 and ensuring compliance with its provisions.

Please note that all contact details on this page are provided as plain text for reference only. Email addresses are not clickable links — please copy the address manually into your email client to get in touch with us.